What Every CEO Should Know About Information Technology

What Every CEO Should Know About Information Technology


These days, every company relies heavily on information technology (IT) to operate and compete effectively. IT systems power everything from accounting to manufacturing, sales, marketing and more.

As a CEO, having a solid understanding of IT pays major dividends. It allows you to make smarter strategic decisions, allocate resources wisely, assess risks accurately, and communicate more fluently with your technical teams.

IT Runs the Business

Think of IT as the central nervous system that allows your entire organization to function properly. Nearly all core business processes and workflows depend on IT at some level.

With IT so deeply embedded across operations, any major system outages or failures can bring the business to a grinding halt, directly affecting revenue, productivity, and customer satisfaction. CEOs must appreciate just how mission-critical stable, high-performing IT is.

IT Eats Budgets

For most companies, IT represents one of the single largest expenditures behind employee payroll. The costs of purchasing, developing, operating, and maintaining all that technology infrastructure and software add up rapidly.

As a CEO overseeing financial performance, you need visibility into your IT’s total cost of ownership and returns on investment. Is spending optimized? Is technical debt mounting? According to the good folk over at Miro Consulting, an occasional IBM audit┬ácan shed light on software licensing compliance and costs.

Emerging Tech Impacts Strategy

Technology continuously evolves, and those changes create opportunities or threats affecting competitive strategy. Cloud computing, mobile apps, data analytics, automation, and artificial intelligence transform how companies operate and engage customers.

CEOs must stay apprised of key tech trends, understand their disruptive potential, and bake adoption plans into long-term business strategies and investment road maps. Left unaddressed, rivals may gain decisive advantages.

Talent Is Everything

Behind every reliable, innovative IT capability sits a talented human workforce. Their skills and experience directly determine project success or failure.

As a CEO looking to build formidable tech capabilities, attracting, developing, and retaining elite IT talent should rank among your highest priorities. Top tech workers remain in acutely high demand.

Security Is Priority

Cybersecurity poses one of the gravest threats facing any business today. Hacking incidents, data breaches, and malware infections can devastate companies financially, operationally and reputationally. IT represents the first line of defense.

CEOs must ensure that IT organization takes a proactive, comprehensive, and vigilant approach to cybersecurity across people, processes and technology. Incidents that occur on your watch can prove catastrophic.

IT Powers Innovation

More than just keeping the lights on, effective IT also functions as a catalyst for business innovation, growth, and competitive advantage. IT can automate and streamline processes, uncover insights from data, enable new digital revenue streams, and more.

Understanding modern technology’s vast potential means you as CEO can challenge your teams to explore how IT can fundamentally transform your company’s products, services, and business models.

Governance Matters

With so much at stake, IT cannot be treated as an unchecked black box. Robust IT governance, including policies, oversight committees, risk management practices and performance metrics, allows leadership visibility and control.

As CEO, you play a pivotal role in setting the tone around IT governance objectives, structure, and enforcement. Lack of governance increases chances of runaway spending, security lapses and project failures.


In the digital age, business success is increasingly defined by an organization’s prowess with IT. And that technology IQ needs to start at the very top with the CEO providing vision, commitment and accountability.

Building your personal IT acumen and positioning technology as a strategic priority means you will be much better equipped to compete and thrive over the long run.

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